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| Review Account Information; Make Changes Easily |
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EMS, our Electronic Merchant Support web portal, allows merchants to update their information quickly and easily, from banking info to their new mailing address. EMS gives them access.
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| Review EOM Statements Before They Arrive in the Mail |
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Merchants can now read their merchant statements before they arrive in the mail. EMS also archives all theirs statements forever and they are available at the touch of a button in PDF format.
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| Download Reference Guides and Support Materials | |
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Merchants can now download support tools and QRGs for their POS (Point of Sale) equipment to help them in a pinch without worrying about not being able to understand how to use their terminal when that crucial transaction has to be processed.
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| Respond to Chargebacks and Retreival Requests |
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We make it easy to allow merchants to respond to Chargeback and Retreival requests at the touch of a button. Simply state your case, upload the proper documentation, and your good to go. The EMS web portal makes responding to customer-initiated chargebacks easy and conflict free.
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